Salesco return authorization request form

Please complete all the fields and click SEND.   

we are going to use this information to access your order make
sure what you give us is the same information you used when you
placed the order. please read our return policy below it is also available on our
website return policy by using this form we will infer that you have read and
understand all the terms and conditions set forth herein.
 
First Name:        XX
Last Name:         XX
Street Address 1:  XX
                   
City:              XX
State/Province:    XX
Zip/Postal Code:   XX
Invoice number:    
Phone:              XX
e mail:            XX
Phone 2:           
how was item paid for:  XX
how was the order placed (phone, mail, online) XX
when was the order placed (date approximate ok)  XX
items ordered  XX
reason for return XX

Comments for salesco's return dept:  be sure you give  reason for return, how you are going to return item, what you would like us to do (exchange, upgrade, refund, etc), remember a restocking or cancellation charge may apply and shipping charges are not refundable.  Note: On most exchanges salesco will waive all charges

 XX

XX designates a required field

  

YOU WILL BE NOTIFIED OF YOUR RETURN AUTHORIZATION BY EMAIL , MAIL OR TELEPHONE.  REMEMBER CUSTOM ORDERS ARE NOT RETURNABLE

WARRANTY CARDS

SALESCO RETURN AND EXCHANGE POLICY

  1. RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER. GET ONE HERE

  2. ITEM MUST BE RETURNED PROMPTLY AND PREPAID TO SALESCO BEFORE A REFUND OR EXCHANGE CAN BE PROCESSED. A RETURN AUTHORIZATION REQUEST  MUST BE IN PLACE WITHIN 1 WEEK OR THE ITEM WOULD BE ELIGIBLE FOR EXCHANGE OR REPAIR ONLY.  ABUSED, MISUSED OR DAMAGED ITEMS ARE NOT COVERED UNDER WARRANTY. ITEM MUST BE RETURNED IN THE ORIGINAL BOX INCLUDING ALL PAPERWORK AND PACKAGING WITH ALL ACCESSORIES, SALESCO CANNOT BE RESPONSIBLE FOR MISTAKES ON DROP SHIPPED ITEMS, HOWEVER WE WILL DO OUR BEST TO CORRECT ANY PROBLEMS  

  3. NO RETURNS OR CANCELLATIONS ON SPECIAL ORDER ITEMS.  THESE ARE ITEMS THAT ARE CUSTOM BUILT OR ALTERED FOR YOU, THESE INCLUDE BUT ARE NOT LIMITED TO CUSTOM MADE SEATS, WHEEL ADAPTERS, CHROMED WHEELS OR WHEELS THAT  ARE NOT IN OUR INVENTORY, CANOPIES, SPEAKER BOXES, CARPET KITS,  DASH KITS, AUTOMOTIVE VIDEO KITS,  AND ANY OTHER ITEM THAT IS NOT TAKEN OFF THE SHELF FOR SHIPMENT.

  4. MOST ITEMS HAVE AT  LEAST A 1 YEAR WARRANTY AND A  1 WEEK TRIAL PERIOD AFTER WHICH AN EXCHANGE ONLY IS POSSIBLE,  THE ITEM MUST BE RETURNED PREPAID IN THE ORIGINAL PACKAGING WITH ALL ACCESSORIES.

  5. SCOOTERS (FOOT, GAS AND ELECTRIC), BIKES AND SHOE SKATES ONCE USED ARE NON RETURNABLE FOR REFUND, THEY MAY BE RETURNED FOR EXCHANGE OR REPAIR ONLY

  6. THERE ARE NO REFUNDS ON SHIPPING CHARGES, TAXES, CUSTOMS CHARGES, INSTALLATION CHARGES OR ANY OTHER ANCILLARY CHARGES.

  7. ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING CHARGE.

  8. MOUNTED TIRES AND WHEELS ARE GENERALLY NOT RETURNABLE, ONCE MOUNTED THE PRODUCT IS THEN USED, IF DRIVEN ON THEY ARE NOT RETURNABLE. THEY ARE SUBJECT TO A 50% RESTOCKING FEE IF SALESCO AGREES TO ACCEPT THE RETURN.  PLEASE CHECK FITMENT BEFORE MOUNTING TIRES ONCE YOU INSTALL THE WHEEL ON YOUR CAR IT IS NON RETURNABLE..

  9. CUSTOM MADE SEATS,  CENTER CONSOLE SEATS, ENTERTAINMENT CONSOLES ARE GENERALLY NOT RETURNABLE, AND ARE SUBJECT TO A 50% RESTOCKING FEE IF SALESCO AGREES TO ACCEPT THE RETURN. 

  10. DUE TO THE NATURE OF THE PRODUCT AUTOMOTIVE VIDEO MUST HAVE ARRANGEMENTS FOR RETURN WITHIN 2 DAYS OF RECEIPT OR IT IS NON RETURNABLE FOR A REFUND IT WILL BE ACCEPTED FOR EXCHANGE OR REPAIR ONLY.  IF SALESCO AGREES TO ACCEPT THE RETURN IT IS  SUBJECT TO A 30% RESTOCKING CHARGE. (THIS CAN BE CONSTRUED AS A RENTAL CHARGE)

  11. DAMAGED ITEMS, ITEMS WITH SHIPPING DAMAGE MUST BE REPORTED WITHEN 5 DAYS OF DELIVERY, SPECIAL ORDER ITEMS.  THESE ARE ITEMS THAT ARE CUSTOM BUILT OR ALTERED FOR YOU, THESE INCLUDE BUT ARE NOT LIMITED TO CUSTOM MADE SEATS, WHEEL ADAPTERS, CHROMED WHEELS OR WHEELS THAT  ARE NOT IN OUR INVENTORY, CANOPIES, SPEAKER BOXES, CARPET KITS,  DASH KITS, AUTOMOTIVE VIDEO KITS,  AND ANY OTHER ITEM THAT IS NOT TAKEN OFF THE SHELF FOR SHIPMENT. WILL BE REPAIRED, REPLACED OR EXCHANGED ONLY AND CHROME PLATING IS ONLY WARRANTED ON THE FACE OF THE WHEEL.

  12. IF YOU DO NOT UNDERSTAND ANY OF THESE TERMS DO NOT ORDER.  CALL US  909-394-3091 OR EMAIL AND WE WILL GO OVER THEM WITH YOU. OTHERWISE WE WILL INFER THAT YOU HAVE READ, UNDERSTOOD  ALL OF THE TERMS OF THE SALE

    SALESCO TERMS OF SALE 

    1. MOST ITEMS ARE SHIPPED PROMPTLY AFTER ORDERED.  THEY WILL ARRIVE IN 3 TO 14 DAYS. SPECIAL ORDER ITEMS (including but not limited to: seats, canopies, portable garages, custom made wheels, plated or polished wheels,  adapters, seat bracketing, speaker boxes, carpet kits, dash kits, seat covers, blasters, out of stock items or any custom made item) CAN TAKE UP TO 4 WEEKS.  NOTE ON THESE CUSTOM ITEMS YOUR CREDIT CARD COULD  BE BILLED AT THE TIME OF THE ORDER AND THE ITEM WILL BE SHIPPED AS QUICKLY AS POSSIBLE., OR A NON-REFUNDABLE DEPOSIT OF 20% COULD BE CHARGED AT THE TIME OF THE ORDER.  THE ITEM WILL BE SHIPPED AS QUICKLY AS POSSIBLE. IF THERE IS AN UNUSUAL DELAY OUR OFFICE WILL NOTIFY YOU.

    2. ALL ITEMS INCLUDING SPECIFICATIONS, PRICES AND DESIGNS ARE SUBJECT TO IMPROVEMENT OR CHANGE WITHOUT NOTICE. ALL WHEELS ON OUR WEBSITE ARE OFFERED AT A REDUCED PRICE  AND MAY BE FACTORY BLEMISHED A FULL EXCHANGE WARRANTY BY SALECO IS INCLUDED WITH THESE PRODUCTS AND STRICT QUALITY CONTROL IS IMPOSED ON THESE ITEMS.

    3. SOME ITEMS ARE SIMILAR TO THOSE PICTURED OR DESCRIBED, AND SALESCO RESERVES THE RIGHT TO UPGRADE OR SUBSTITUTE AN ITEM OF EQUAL OR GREATER VALUE.

    4. Prices on our products  are constantly changing  not all products on this site have been updated. All prices on products are subject to change without notice. If the price on a product that you have ordered has changed, we will notify you promptly first either by phone or email, and ask if you would still like to purchase the product at the increased or decreased price, choose another manufacture of that product, or cancel your order. Price changes are updated as quickly as possible, and we will try our best to keep everything up to date

    5. IF ITEM FAILS SIMPLY RETURN TO MANUFACTURER PREPAID AND THEY WILL REPLACE OR REPAIR IT AT NO CHARGE.  MOST ITEMS HAVE AT LEAST A 1 YEAR WARRANTY AND A 1 WEEK TRIAL PERIOD..

    6. INCLUDING BUT NOT LIMITED TO CUSTOM WHEELS, WHEEL ADAPTERS AND SPACERS, CARPET KITS, CUSTOM SEATS, SEAT COVERS, CANOPIES, AND OTHER SPECIAL ORDER ITEMS  ARE SUBJECT TO A 20% CANCELLATION CHARGE OR FORFEITURE OF YOUR DEPOSIT IF THE ORDER IS CANCELLED.  TIMELINESS OF THE DELIVERY DOES NOT WAIVE ANY CHARGES PROVIDED IT IS WITHIN FEDERALLY PRESCRIBED GUIDELINES.

    7. IF YOU DO NOT UNDERSTAND ANY OF THESE TERMS STOP DO NOT ORDER CALL US 909-394-3091 OR EMAIL AND WE WILL GO OVER THEM WITH YOU. OTHERWISE WE WILL INFER THAT YOU HAVE READ, AND UNDERSTOOD ALL OF THE TERMS OF THE SALE